Cloud Based Email Solutions Need Anti-SPAM Help

Microsoft and other cloud-based email providers offer basic email security features to provide hygiene services. More and more cloud email users are finding that the anti-SPAM and other protection services included in the offerings aren’t sufficient. They rely on traditional filtering techniques such as IP reputation, volume, and signature-based anti-virus scans. More is needed to protect against modern-day attacks, particularly as email is the most reliable way for threats to reach your users. Proofpoint takes a next generation approach to deliver industry-leading email security protecting organizations against known and new attacks. Proofpoint has solutions starting at as low as $2.75…

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MTBW Services Receives Over 98% Client Satisfaction Rating

In an anonymous survey of our clients here at MTBW Services we are very pleased to announce we received an over 98% Client Satisfaction Rating. Every team member of MTBW Services strives to provide all our clients with unparalleled responsiveness, solutions, consultations, and services. For over two decades MTBW Services has provided IT Services to businesses both large and small in the Washington DC, Baltimore and Northern Virginia regions. Not only with the perpetual educational efforts exerted from all our team members during that time frame, but what we have learned from every client we have serviced, we continue to…

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Definition of Ransomware

Ransomware is a subset of malware in which the data on a victim’s computer is locked, typically by encryption, and payment is demanded before the ransomed data is decrypted and access returned to the victim. The motive for ransomware attacks is nearly always monetary, and unlike other types of attacks, the victim is usually notified that an exploit has occurred and is given instructions on how to recover from the attack. Payment is often demanded in a virtual currency, such as bitcoin so that the cybercriminal’s identity isn’t known. View full article: What is Ransomware by TechTarget

Cloud Storage a Regular Target for Ransomware Infections

The State of the Channel Ransomware Report From 1,700 Managed Service Providers of Datto supplied some interesting in the trenches findings. Of the 1,700 MSP’s responding 26% report Cloud-based targets such as Dropbox, Office365 and G Suite infections. In addition, 5% of all SMB’s have had a Ransomware infection, with 30% reporting the Ransomware remained on the system if it wasn’t completely reinitialized. This means that the same perpetrator could infect the system again even after payment had been made. Some other interesting findings are that the Cryptolocker variant is still the most prevalent. The leading industry targets for Ransomware…

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MTBW Services Inc Passes ISO 9001 Auditing Process

MTBW Services is pleased to announce, in its continuing efforts to provide premier IT Services, it has passed its annual ISO 9001 Audit. The ISO 9001 certification provides empirical evidence of a Quality Management System, that insures operations are designed and executed with a client first mentality. The arduous certification and auditing process demonstrates the commitment MTBW Services has to every firm and person we deal with.

Datto New Recovery Agent

Datto has released a new version of their Recovery Agent that allows for a more efficient and streamlined restoration. As the backup process occurs in the background, the operation doesn’t cause any business interruptions. The time-sensitive operation is the restoration process. The new Recovery Agent provides a noticeable reduction in the restore process, thus it is a definite improvement. Unfortunately, there isn’t an in-place upgrade process, so what is necessary is that the existing agent is uninstalled, the new agent installed, the current backups removed and then the initial seeding of all the data before the incremental backups can occur….

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Rackspace Notification and Tips About Phishing Email Attempts

This information was provided to all Rackspace partners though it applies to any email environment. In addition there are some great tips included that again apply to all email environments. “Our team identified emails which were sent to random users on our hosted email environment.  These emails state that the email address has been flagged for suspicious activity and the user is required to click a link to authenticate the account. Please note that these emails are NOT legitimate emails sent by our email hosting service.  If you notice emails that contain suspicious links or attachments, please remind your users…

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Reminder About the MTBW Referral Reward Program

There is no better affirmation regarding the services and solutions a company provides than a referral from an existing client. MTBW Services truly appreciates referrals from our existing clients and wanted to remind everyone of our Referral Reward Program. Any referral that leads to another company engaging MTBW for services and/or solutions qualifies for the $100 credit. We have had numerous referrals recently and wanted to let everyone know of our Reward Program. Thanks for you continued support.


It seems the “bad guys” are at it again. Just today, another large scale ransomware attack has struck, beginning in Europe and affecting companies and governments across the world, including the United States. Domestic victims include Merck, a pharmaceutical company based in New Jersey and Maersk Line, which has had to halt shipping operations out of the Port of Los Angeles as a result of the attack. Fortinet has set up a content repository of news and other information regarding this latest threat. Access their Petya Central Content Hub here. On this hub you’ll not only find minute-by-minute updates, but…

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