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Client Corner In this section we will be highlighting our various clients. We like to help those who help us! If you are interested in sharing your company with the rest of our clients send us a note at mtbw@mtbw.com.
Feel free to send us items of interest that we can share or refer a product or excellent service you’ve encountered lately. Newsletter contributions can be e-mailed to mtbw@mtbw.com. Be sure to put the words “client corner” in the subject line. Thank you! |
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Do you know what the main story was for Wal-Mart on Black Friday 2006?
It wasn’t the total sales from their brick and mortar locations. It wasn’t the tally from their website. “Black Friday saw consumers struggle to access the Web sites of several top online stores. But the most serious service disruption was at Walmart.com, according to Ben Rushlo, senior manager of competitive research at Keynote Systems. He said performance at the site fell off dramatically starting at 4:30 a.m. ET on Friday. "We pretty much saw a 100 percent outage on the Wal-Mart site until 2:30 p.m. Eastern time," Rushlo said. "Wal-Mart took the site down at one point and put up a splash page that said, 'Sorry, we're experiencing high volume.'"”
Was Wal-Mart caught off guard by the high volume of traffic? Not according to a spokeswoman for Walmart.com before the crash. She said Wal-Mart expected to see about 16 million visitors during the Thanksgiving week, compared to 8 million in a non-holiday week. Obviously Wal-Mart knew that their site would be receiving a great deal of hits, but it still became inaccessible. Not only did it become inaccessible, but it happened on the grandest retail sales day of the year.
If a company that had $320 billion worth of sales last year can crash on the worst possible day of the year, IS YOUR COMPANY IMMUNE!!! When that critical report, invoice, check, tax return, presentation or other document is due today,
WHAT’S YOUR PLAN WHEN YOUR IT FAILS?!!!!
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