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10 Reasons Why You Need An IT Managed Service Provider
Think IT managed service providers (MSP) is just for big companies? Think again. There are numerous benefits to hiring an IT managed service provider for your business, no matter your company size or type.
Ensure your technology needs are considered and that the achievement of your business goals are at the forefront of your technology relationship.
What is a Managed Service Provider?
A managed service provider (MSP) is a type of IT service company that provides server, network, and specialized applications to end users and organizations. This service allows a business to offload IT operations to a service provider, known as a Managed Services Provider (MSP).
The managed service provider assumes an ongoing responsibility for 24-hour monitoring, managing and/or problem resolution for the IT systems within a business.
The Money Conundrum: IT Managed Service Provider or In-House IT Department
As your business continues to develop and evolve, searching for ways to save money wherever you can is only natural. As a result, you may try to use in-house employees to manage IT problems and all associated difficulties internally. This may work for a while, but it may quickly unlock a whole new world of problems that you may not be prepared for.
It is critical to look at the technology landscape – with rising cybersecurity attacks, progressively complicated technology, and companies continually going digital, securing a strong technology partner is a fundamental element for businesses to consider.
Here are 10 reasons why you should think about hiring an IT managed service provider, sooner rather than later.
- Focus on Your Core Competencies and Running Your Business
A managed service provider becomes the IT expert who manages your IT environment to ensure that your technology needs are met and continuously drives your business forward. This means you can stay focused on achieving your business goals.
- Return on Investment and Risk Reduction is Greater
With a MSP, your business has access to the collective knowledge of a team of IT experts with particular and in-depth skills, industry training and up-to-date certifications.
- Customized IT Strategy for Business Goals and Growth Instead of a Break-Fix Model
A lot of small businesses rely on the break-fix model and do not believe they will encounter as many technology “breaks” that actually occur.
With the break-fix model, when a certain technology breaks/fails they have to call in a consultant to fix it, where the consultant is paid a fee each time for their service. These occurrences can start to add up, and in the long run you might be paying more in the break-fix model as opposed to one fixed price for the managed service provider.
Managed service providers analyze your business objectively and offer 24 hour monitoring, so usually a MSP discovers and fixes the problem before it can negatively impact your business.
- Access to a Variety of IT Services
MSPs, being technology experts, understand what clients need and develop the services to meet these requirements.
- Reduced Downtime
Fixing things in-house means down time, which will mean lost productivity and translates into lost revenue as a result. MSP’s can drastically reduce the threat of downtime and keep your critical systems up and running at all times. Often, MSP’s identify and fix a potential problem before your employees experience any difficulties or lose productivity, helping you save money. A proactive IT environment will drastically reduce downtime.
- Access to Expertise and Keep Up to Date with Industry Standards
Technology innovation is guaranteed when working with an IT provider because of their focus on being the leading technology expert in the marketplace. With technical experts surrounding themselves with cutting-edge information regularly, clients benefit by having the latest and greatest technologies implemented. And, you don’t have the responsibility for paying to train your own employees internally.
- Save Money
Having a full-time technician on staff, or an entire internal IT department has significant costs associated with it. Keeping an IT employee employed includes salary, benefits, training, absence and coverage, not to mention hiring due to turnover. With a managed service provider, consistent service is provided without the additional costs associated with maintaining key personnel.
- Predictable Monthly Budget
Budgets are negotiated with an IT provider and additional costs are discussed prior to implementation. Therefore, IT costs are a stable entity that can be easily tracked and understood.
- Detailed Documentation of Your Current IT Infrastructure Network
It’s important to have an inventory of infrastructure to ensure hardware and software are serving your company optimally. With outdated technology, productivity decreases and security vulnerabilities increase. A MSP documents your infrastructure which ensures your IT experience is optimized for your business and continues to improve over the years.
- Vendor Relationships
Your business benefits from the relationships IT managed service providers build with software and hardware vendors. These established relationships ensure you’re receiving the best value the marketplace offers because you’re leveraging the buying power the IT service provider has established with the manufacturer.
Start Saving & Make the Switch Today!
When you’re in the process of trying to grow a business, efficiency is always the name of the game. IT managed service providers not only allow you to adequately address the types of challenges that you’ll face moving forward, but they also increase business operations organization and efficiency in one fell swoop.