3 Benefits of Working with a Managed Service Provider
Many IT departments for companies with a growing online presence can struggle with balancing the system strains that come with expansion with enforcing data protection security. This has led to some of those companies employing what’s called a managed service provider (or MSP) to supplement and assist in this process.
By providing support on pressing current problems and infrastructure support and management, a managed security service provider can allow the main IT department to focus on implementing system improvements and facilitating further expansion. Below are just three of the benefits companies can gain from working with a managed service provider.
1. Managed Service Providers and Improving Productivity
The old saying holds that more hands make for less work, and there’s no lack of work to be had dealing with server maintenance. Even the best IT team will struggle to deal with network and infrastructure issues at all times, including weekends and holidays, and an MSP can be a great additional support to improve overall productivity.
Working with Managed Service Providers allows the core IT structure to focus on the tasks management wants them focused on. This can also lead to a more balanced workload for the IT department in general, leading to less stress which generally improves productivity as well. With help from an MSP, an IT team can find itself not only solving problems faster but finding them and solving them sooner.
2. Managed IT Service Providers and Increasing Proactivity
Qualified Managed IT Service Providers will not just solve problems as they arise but will take proactive measures to monitor for abnormalities or other issues and try to solve them proactively. In addition to the benefits that come with solving the problem, solving it proactively will reduce call volume (and the number of tickets associated with it) and improve the overall end-user experience. This will create an increase in satisfaction on both ends of the process.
An MSP can also facilitate patching or vendor management so that the core IT department can focus on more pressing issues instead. An MSP will never replace a quality IT department but can support and supplement their work so they can instead focus on more crucial tasks.
3. MSPs, Premium Tools, and Institutional Continuity
Having a premium data infrastructure is usually a costly investment in terms of money, time, and training. A Managed Service Provider will typically assume the costs for the most effective data infrastructure tools needed for the job at hand, as well as field professionals trained in their use, all at steady rates that can be easily accounted for and projected for on an ongoing basis.
Qualified MSPs will also implement standard procedures and document the structure and any changes that might occur, reducing the knowledge gap should new engineers be brought on the project. This kind of institutional continuity will increase overall stability for both the network itself and for the team looking after it.
These three benefits are just a partial sampling of the improvements having a managed security service provider can bring. This can include monitoring the availability and performance of devices, antivirus and antimalware solutions, patch implementation, and much much more. For a relatively small cost overall, the support an MSP can provide can help companies of any size be in the best position to thrive without being as hindered by the strain and pressure on a data network that naturally comes with expansion.
At MTBW, our MSPs work to provide big business solutions on a small business budget. In addition to a lot of what was talked about earlier, MTBW can help with monitoring and managing your business’ firewall, alongside further implementing cybersecurity solutions that will keep expansion moving smoothly forward. Contact one of our representatives today for more information.